123Signup Registration Link is Good, But Register.com DNS Service having Trouble

We have been happy customers of 123Signup for several years both for the Bootstrappers Breakfast and for our own workshops, roundtables, and other events. The last week we have received many e-mails and phone calls from folks who were complaining that our link was incorrect. It turns out that Register.com has been experiencing difficulties in supplying DNS support for 123Signup. What follows is the text an e-mail that documents the situation from Ann Murphy (no relation to Sean Murphy of SKMurphy).

Dear 123Signup Customer,

As of now, all 123Signup systems are functioning without any issues. If you were previously using the static IP address to connect to our website, we HIGHLY recommend you revert to using URLs with
www.123signup.com ONLY.

Yesterday afternoon, Register.com issued the following statement on their website:

“As we previously communicated, Register.com has been experiencing intermittent service disruptions as a result of a distributed denial of service (DDoS) attack.

We want to update you on where things stand.

As of now, all web services are operational. If you are experiencing any issues please call 1-888-734-4783. We have support teams standing by to respond immediately.

Please note we are not discounting the possibility of an escalated DDoS attack. We are taking every possible precaution to protect our infrastructure and our customers. In response we have:

  • Deployed counter-measures to mitigate the attack and added capacity across the company’s network
  • Setup special channels with major ISPs to re-enable customers’ services
  • Isolated the profile of the attack through forensic data analysis
  • Engaged the FBI and The Department of Homeland Security
  • We promise to update you if there is any change to the situation.

Throughout this attack we have received incredible support from our customers and want to thank you for your understanding and continued loyalty. We recognize these attacks create significant hardships for
our customers and will continue to work to maintain and earn your trust.”

Thank you for your patience during this attack. As always, please let me know if you have any questions.

Ann Murphy
Vice President / Client Services

Update April 8: Situation appears fully resolved

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